Do you have ringing in your ears?
This is called tinnitus.
How old are you?
3 years or younger
3 years or younger
4 to 11 years
4 to 11 years
12 years or older
12 years or older
Are you male or female?
- If you are transgender or nonbinary, choose the sex that matches the body parts (such as ovaries, testes, prostate, breasts, penis, or vagina) you now have in the area where you are having symptoms.
- If your symptoms aren’t related to those organs, you can choose the gender you identify with.
- If you have some organs of both sexes, you may need to go through this triage tool twice (once as "male" and once as "female"). This will make sure that the tool asks the right questions for you.
Did the symptoms start after a head injury?
Yes
Symptoms began after a head injury
No
Symptoms began after a head injury
Do you think you may have an ear infection?
Pain and discharge from the ear are the usual symptoms of infection.
Yes
Possible ear infection
No
Possible ear infection
Have you had an injury to your ear in the past week?
The ear can be injured by a direct hit, a very loud noise (like a gunshot or firecracker), or an object being pushed into the ear. Also, the skin, cartilage, or ear canal could be pierced, cut, or torn.
Do you have a severe earache?
Is the problem getting worse?
Yes
Tinnitus is getting worse
No
Tinnitus is getting worse
Do you have any new hearing loss?
Is the ringing in your ears a new symptom?
Are you nauseated or vomiting?
Nauseated means you feel sick to your stomach, like you are going to vomit.
Did it start suddenly?
Yes
Tinnitus began suddenly
No
Tinnitus began suddenly
Is the ringing only in one ear?
Yes
Tinnitus is in only one ear
No
Tinnitus is in only one ear
Do you think that a
medicine may be causing the ringing in your ears?
Think about whether the symptoms started after you began using a new medicine or a higher dose of a medicine.
Yes
Medicine may be causing symptoms
No
Medicine may be causing symptoms
Have you had any ear symptoms for more than a week?
Yes
Ear symptoms for more than 1 week
No
Ear symptoms for more than 1 week
Many things can affect how your body responds to a symptom and what kind of care you may need. These include:
-
Your age. Babies and older adults tend to get sicker quicker.
-
Your overall health. If you have a condition such as diabetes, HIV, cancer, or heart disease, you may need to pay closer attention to certain symptoms and seek care sooner.
-
Medicines you take. Certain medicines, such as blood thinners (anticoagulants), medicines that suppress the immune system like steroids or chemotherapy, herbal remedies, or supplements can cause symptoms or make them worse.
-
Recent health events, such as surgery or injury. These kinds of events can cause symptoms afterwards or make them more serious.
-
Your health habits and lifestyle, such as eating and exercise habits, smoking, alcohol or drug use, sexual history, and travel.
Try Home Treatment
You have answered all the questions. Based on your answers, you may be able to take care of this problem at home.
- Try home treatment to relieve the symptoms.
- Call your doctor if symptoms get worse or you have any concerns (for example, if symptoms are not getting better as you would expect). You may need care sooner.
Many prescription and nonprescription medicines can cause ringing in the ears (tinnitus). A few examples are:
- Aspirin, ibuprofen (such as Advil or Motrin), and naproxen (such as Aleve).
- Some blood pressure and heart medicines.
- Some antidepressants.
- Some cancer medicines.
Vertigo is the feeling that you or your surroundings are moving when there is no actual movement. It may feel like spinning, whirling, or tilting. Vertigo may make you sick to your stomach, and you may have trouble standing, walking, or keeping your balance.
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Seek Care Today
Based on your answers, you may need care soon. The problem probably will not get better without medical care.
- Call your doctor or telehealth provider today to discuss the symptoms and arrange for care.
- If you cannot reach your doctor or telehealth provider or you don't have one, seek care today.
- If it is evening, watch the symptoms and seek care in the morning.
- If the symptoms get worse, seek care sooner.
What are your options for medical care?
Today your options for where to get your medical care are greater than ever before. You may not even have to leave your home to get the care you want and need. You can choose based on what your health problem is and what works best for you.
-
Telehealth is a video call with a health care provider. It can be a convenient way to get medical advice or treatment. Some insurers provide access to telehealth that may be available 24 hours a day. Telehealth for less serious problems may cost less and be faster than in-person clinic visits.
-
Urgent care and retail clinics are options if you don't have a doctor, you can't or don't want to wait to see your own doctor, or a telehealth visit can’t treat the problem.
-
Virtual care from your primary provider or a telehealth service can be delivered through your smartphone, computer, or tablet.
Seek Care Now
Based on your answers, you may need care right away. The problem is likely to get worse without medical care.
- Call your doctor now to discuss the symptoms and arrange for care.
- If you cannot reach your doctor or you don't have one, seek care in the next hour.
- You do not need to call an ambulance unless:
- You cannot travel safely either by driving yourself or by having someone else drive you.
- You are in an area where heavy traffic or other problems may slow you down.
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Make an Appointment
Based on your answers, the problem may not improve without medical care.
- Make an appointment to see your doctor in the next 1 to 2 weeks, or contact your telehealth provider.
- If appropriate, try home treatment while you are waiting for the appointment.
- If symptoms get worse or you have any concerns, call your doctor or telehealth provider. You may need care sooner.
What are your options for medical care?
Today your options for where to get your medical care are greater than ever before. You may not even have to leave your home to get the care you want and need. You can choose based on what your health problem is and what works best for you.
-
Telehealth is a video call with a health care provider. It can be a convenient way to get medical advice or treatment. Some insurers provide access to telehealth that may be available 24 hours a day. Telehealth for less serious problems may cost less and be faster than in-person clinic visits.
-
Urgent care and retail clinics are options if you don't have a doctor, you can't or don't want to wait to see your own doctor, or a telehealth visit can’t treat the problem.
-
Virtual care from your primary provider or a telehealth service can be delivered through your smartphone, computer, or tablet.
Ear Problems and Injuries, Age 11 and Younger
Head Injury, Age 3 and Younger
Ear Problems and Injuries, Age 12 and Older
Head Injury, Age 4 and Older